When hotel owners and General Managers look at declining performance, the first assumption is usually “we need more bookings.”
But in reality, after auditing dozens of hotels across Bangkok, Pattaya, and Hua Hin, we’ve found something very different:
Demand exists. Guests are searching, comparing, and booking.
The issue is how pricing decisions are made, executed, and maintained.
Discover why hotels in Bangkok, Pattaya, and Hua Hin lose revenue due to weak pricing discipline. Learn the most common revenue management mistakes and how to fix them.
1. Static pricing in a highly dynamic market
Thailand’s hospitality market is one of the most volatile in Asia:
Events
Long weekends
International arrivals
Flight capacity changes
Competitor discounting
Yet many hotels still:
Update rates weekly or monthly
React late to market changes
Miss demand spikes completely
When prices don’t move with demand, hotels lose ADR and RevPAR — even when occupancy looks healthy.
2. Manual revenue management creates revenue leakage
Across Pattaya, Hua Hin, and Bangkok, many hotels still rely on:
Excel-based forecasting
Manual competitor checks
Intuition-driven pricing
This creates:
Slow reaction time
Inconsistent rate changes
Missed compression nights
Over-discounting during high demand
Manual systems simply cannot keep pace with modern booking behavior.
3. One-size-fits-all pricing across segments
Another major issue we see is undifferentiated pricing.
Business travelers, leisure guests, OTA bookers, and direct customers behave very differently — yet many hotels apply:
The same discounts
The same restrictions
The same promotions
This erodes margins and increases OTA dependency instead of strengthening net revenue.
👉 In nearly 80% of cases, hotels don’t have a revenue problem — they have a pricing discipline problem.
4. Poor channel mix and rate parity discipline
Hotels often focus only on topline revenue, ignoring where that revenue comes from.
Common problems:
Over-reliance on high-commission OTAs
Rate parity issues across channels
Promotions activated without profit analysis
Without channel and segment discipline, hotels may grow bookings while profitability declines.
5. Lack of forecasting and forward-looking strategy
Many properties operate reactively:
Yesterday’s pickup drives today’s pricing
Forecasts are inaccurate or ignored
Demand pacing is not tracked
Without proper forecasting, hotels cannot:
Plan staffing efficiently
Optimize pricing windows
Capture early-booking premiums
The real issue: pricing discipline
Pricing discipline means:
Consistent, data-driven decisions
Fast reaction to market signals
Strategic segmentation
Controlled discounting
Alignment between revenue strategy and OTA execution
When discipline is missing, revenue leaks — silently but continuously.
How CRS Central helps hotels fix pricing discipline
CRS Central (A Unit of CRS Chauhan Private Limited) specializes in end-to-end hotel revenue optimization. Our solutions include:
Dynamic Pricing & Yield Optimization
Real-time rate adjustments based on demand forecasts and competitor intelligence.Market & Competitor Intelligence
Continuous tracking of pricing trends, events, and comp-set movements.Forecasting & Demand Analysis
Accurate projections to support smarter pricing and operational decisions.Channel & Segment Mix Optimization
Reducing OTA dependency while increasing direct and high-margin bookings.Comprehensive OTA Management
Content optimization, rate parity monitoring, promotions, and performance analysis.